Shipping policy

Shipping Information

United Arab Emirates Orders

 

We offer free shipping on all orders of at least AED 275 in the UAE. Orders below AED 275 will incur a flat fee of AED 30.

Your order will be shipped with Aramex same-day delivery.

Please allow up to 3 business days for your parcel to arrive. You will receive a tracking number within 24 hours of placing your order that will provide an estimated delivery date. You will then receive continuous updates about the status of your parcel. 

If you would like more information on how long your order may take prior to ordering, please reach out to digital@manukora.ae with your zip code and we will do our best to help you out. We cannot guarantee delivery times due to the post being the uncontrollable beast that it is, however, we will always give our all to get your order to you on time. 

If you should have any issues with the status of your order, please reach out to us and we will be here to help.

How long will shipments take?
Please allow up to 3 business days for your parcel to arrive. You will receive a tracking number within 24 hours of placing your order that will provide an estimated delivery date.

Can I track my shipment?
Once you place an order with us, you will receive tracking email updates as soon as your parcel gets scanned in by your shipping carrier, and a tracking number to easily follow the journey of your package.

What do I do if the product arrives damaged?
In the unlikely event that your order is damaged during delivery, please provide a photo of the shipping package and the damaged jar to digital@manukora.ae